Terms and Conditions
These terms and conditions (“Conditions”) governs your use of SCRAPBOOKINGJOY.com (which shall include all purchases of products or services (“Products”) on SCRAPBOOKINGJOY.com (“the Website”, “we” or “our”) and other interactive sites including the Website Facebook page, Instagram and Pinterest (“Engagement Sites”).
By accessing or using the Website or the Engagement Sites, you have agreed to be bound by these Conditions. If you do not agree to any part of these Conditions, please do not access or use the Website or the Engagement Sites. Any continued access or use of the Website or the Engagement Sites will imply that you have accepted these Conditions.
The Website reserves the right to modify or update these Conditions at any time without liability and without prior notice to you. These changes will take effect immediately upon posting. You are advised to check for updates to these Terms regularly, prior to purchasing any Products on the Website. By continuing to use the Website or the Engagement Sites following such changes, you have agreed to such changes.
1. All decisions and determinations made by us under these Terms are final.
2. Your Account
i. In accessing and/or using the Website, you may be required to register an account. To register for an account, you must be 21 years old and above and shall provide us with accurate, complete and updated information as may be required upon registration. If you are not above 21 years of age, you have obtained the consent of your parent or guardian to register an account or place the Products.
ii. You are responsible for the security of your account information, including without limitation your username and password in relation to your account. You must take all appropriate measures (including but not limited to changing your password from time to time) to ensure the security and confidentiality of your username and password. In the event of any compromise in the security of your username and/or password, you must inform us immediately and change your password. Until such notification is received and confirmed by us and access is disabled at your request, you shall be responsible for all consequences arising from any unauthorized or fraudulent use of your account.
iii. Any violation of these Conditions may result in the termination of your account at the discretion of the Website. For the avoidance of doubt, we shall have the right to restrict, suspend or terminate your account at any time at our sole discretion for any reason whatsoever.
3. Products Description and Availability
i. We may temporarily or permanently remove any Products from the Website at any time, with or without notice to you.
ii. All Products sold through the Website are intended for domestic use only; the Products are not suitable for business activities or commercial use unless expressly stated.
iii. All Products are subject to stock availability. If the Products are not available after your Order has been processed online, we will inform you via email.
iv. We strive to ensure that all information on the Website, including descriptions of the Products and listed prices are accurate at all times.
v. When browsing the Website, the colours of Products may vary depending on a number of factors, such as the display settings of your computer monitor.
vi. Pictures and images on the Website are for illustration purposes only. Please read the Product description for an accurate description of any Product and details of what are included with the Product.
vii. All Product prices shown on the Website are quoted in Singapore dollars and are inclusive of applicable taxes, unless otherwise stated.
viii. However, the Product prices are not inclusive of shipping fees, which will be added to your total Products price.
4. Products Order
i. Each order on the Website (“Order”) is subject to our acceptance and confirmation. If we accept your Order, an order confirmation (“Order Confirmation”) will be sent to your email address you have indicated on the Website Order form with us. This contains an order number, details of the Products you have ordered and the total cost of the Order.
ii. You will need to provide us with an active email address and a valid mobile or telephone number so that we can easily contact you and update you on the order delivery status.
iii. Your Order is only accepted by us when we send to you the Delivery Notification email.
5. Delivery of Orders
i. All delivery services are provided by Singapore Post and ezy2ship.
ii. The delivery fees are based on the delivery of one Order to a single address within Singapore. Promotional delivery fees may apply at our discretion and may be withdrawn at any time before the Order is confirmed.
iii. You shall inform us of any delivery restrictions or difficulty in accessing your property when you place an Order, and ensure that the relevant permissions are obtained from the building/residential management prior to the scheduled delivery date. If we are unable to deliver on the confirmed delivery date and Products due to any difficulty in accessing your property, a re-attendance fee shall apply for the next delivery attempt. We are not obliged to complete the delivery of your Order prior to receiving payment of the re-delivery fee.
iv. On delivery, it is your responsibility to examine the Products, check the condition of the packaging and ensure that the correct number of packages has been delivered. If there are any issues, you should detail this accordingly on the proof of delivery at the Customer Notes field of the order tracking system found on the Delivery Notification Email.
Missing Products will be re-ordered and damaged/incorrect Products will be returned and replaced and delivered free of charge only if you highlight it on the point of delivery.
v. In the event of an unsuccessful scheduled delivery, a re-delivery charge shall apply in case of any changes in delivery details after the delivery has been made or attempted. We are not obliged to verify that that person has been authorized by you to receive delivery of the Order.
vi. You are responsible for ensuring that a recipient is present to receive the delivery. You may be charged re-delivery fee at the prevailing rate for each extra delivery trip.
vii. We will not be responsible for any damage to your property if you fail to comply with this Delivery of Orders section.
6. Cancellation of Order
i. We do not accept any cancellation or modification of Order once we have confirmed the Order. Thus, it is important that you check your order before proceeding with the payment.
ii. Notwithstanding that the Order has been accepted and confirmed, we reserve the right to cancel the Order or any part thereof at any time without giving you any reasons. We will inform you of any such cancellation via email and will refund you accordingly without interest.
iii. All refunds will be credited without interest into the same credit card that was used for the Order, and will process within 18 days for a credit return to your card to be effective and after confirmation of refundable sums.
7. Return, Exchange & Refund Policy
You can return, exchange or refund any Products within 7 days of the delivery date of your Order, provided that the Products:
• its original vendor packaging, price tags are included,
• is unused,
• has proof of printed order confirmation and delivery notification email and or/invoice.
i. We reserve the right to reject any exchange or return that does not fulfil any of the above policy or for any other reason whatsoever. We will only process your refund after we have received and inspected the returned Product. All refunds will be made through your original credit card.
ii. You are required to email us prior to any returns or exchanges of Products, or if you need our service providers to collect the Product from your address. You will need to provide us with your Order number, the details of the Product to be returned, and the delivery receipt when you contact us. Collection fees are applicable, unless you are returning the Product to us as a result of a mistake committed by us, and we will advise you of such fees when we process your request. Upon receipt of the applicable collection fees, we will then arrange for our service providers to collect the Product from your address.
iii. We will not bear any charges incurred by customers during the process of return, exchange or refund of Products.
iv. Please contact us at [email protected] if you have any queries about returns or exchanges. We will be happy to assist you.
i. We do not warrant that the quality of the Products purchased on the Website will meet your needs or expectations after any form of misuse, abuse, normal wear and tear, product mishandling, misguided usage and deviation from printed instructions.
ii. We do not provide warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the Products sold on the Website, subject to the applicable law.
9. No Warranty
i. All content included in or made available through The Website and/or the Engagement Sites, including but not limited to information, communications, software, graphics, images, videos and sounds (the “Materials”) contained in The Website and/or the Interactive Sites are provided on an “as is” and “as available” basis. We do not warrant the accuracy, correctness, timeliness, reliability, currentness, adequacy or completeness of any Materials and expressly disclaims all warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, to the fullest extent permitted by law.
ii. We do not warrant that any of the Materials or that The Website and/or the Engagement Sites will be provided uninterrupted, secured or free from errors or that any identified faults will be corrected; further, no warranty is given that The Website, the Interactive Sites and the Materials are free from any computer virus or other malicious, destructive or corrupting code/programme.
iii. Any use of or reliance on Materials obtained through The Website and/or the Engagement Sites is done at your own discretion and risk. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through The Website, the Interactive Sites or elsewhere.
10. Intellectual Property
All Materials, including all copyright and any other proprietary rights, are property of us, its content providers and/or third party licensors. All rights are reserved. The Materials cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of us. You also may not, without the permission of the Website, insert a hyperlink to The Website and/or the Engagement Sites on any other website or “mirror” any Materials on any other server or website. Without prejudice to the foregoing, you agree that the Materials contained within or available through The Website and/or the Engagement Sites may not be used for commercial purposes or distributed commercially.
ii. Trade Marks
The trademarks, service marks, trade names and logos (“Trade Marks”) used or appearing on The Website and/or the Engagement Sites are our property, its affiliates or third party licensors. Your access or use of The Website and/or the Interactive Sites should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trade Marks without the written permission. You may not, without our prior written consent, use any of such Trade Marks as a hyperlink to The Website, the Engagement Sites or any other website.
11. Force Majeure
We will not be responsible for any delay or failure to comply with these Terms if the delay or failure arises from any event which is beyond our reasonable control. Such events would include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil unrest, acts of terrorism or malicious damage to or destruction of our premises, equipment or goods
12. Exclusion of Liability
i. In no event shall we be liable to you or any person for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you of any kind, based upon a claim by a third party grounded in tort (including negligence), strict liability, breach of contract, breach of warranty or otherwise, as a result of or in connection with the use of the Website and/or the sale of the Products at the Website, even if we have been advised on the possibility of such damages, subject to the applicable law.
ii. For the avoidance of doubt, we shall in no event be liable for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you arising from or in connection with:
a. any access, use or the inability to access or use the Website and/or the Engagement Sites, or reliance on the Materials and/or any information contained in the Website and/or the Engagement Sites;
b. any unauthorized use of or access to your account;
c. any mishandling and/or abuse of Product by you or other persons;
d. use of Product by you or other persons in any manner, whether foreseeable or otherwise. The customer assumes all risks associated with product usage and storage upon delivery;
e. any delay in delivery or cancellation of Order or refund;
f. any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus;
g. any use of or access to any other website linked to the Website and/or the Engagement Sites, even if we or its agents or employees are advised of the possibility of such damages, losses and/or expenses. Any hyperlinks to any other websites are not an endorsement of such websites and such websites should only be used or accessed at the site user’s own risks. In no circumstances we shall be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on the websites to which the Website and/or the Engagement Sites are linked;
h. any exercise of rights by us under these Conditions, the Data Protection Policy and any other rights provided by law.
iii. This exclusion clause shall take effect to the fullest extent permitted by Singapore law.
13. Entire Agreement
Unless otherwise provided herein, these Terms embody all the terms and conditions agreed upon between us as to the sale and purchase of Products described herein, and cancels all previous proposals, agreements, representations and undertakings, if any, between us with respect to the subject matter hereof, whether written or oral, notwithstanding the existence of any provision in any such prior agreement that any such rights or provisions shall survive its termination.
15. General Terms
i. No delay or failure by us to take any action or to enforce or exercise any of its rights in these Conditions will operate as a waiver of such rights by us, nor will such failure or delay in any way prejudice or affect our rights at any time thereafter to act strictly in accordance with our rights in these Conditions.
ii. You are subjected to these Conditions upon accessing the Website and Engagement sites. These Conditions shall be governed by and construed in accordance with the laws of Singapore, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts of Singapore.
iii. Any Conditions, or any part thereof, which is declared or adjudged to be illegal, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability without invalidating, vitiating or rendering unenforceable, the remaining Conditions, and any such illegality, invalidity, prohibition or unenforceability in any jurisdiction shall not invalidate, vitiate or render unenforceable any such Conditions in any other jurisdiction.
iv. These Conditions and any rights, obligations and licenses granted therein may not be assigned or transferred by you, but may be assigned or transferred by us without restriction.